Cancel booking

I have paid for my reservation and received my booking summary by email but I would like to cancel the hire of one item of ski or snowboard equipment. How can I do this?

If while placing your order you signed up for the ALLIANZ ASSISTANCE multi-risk insurance, simply contact ALLIANZ ASSISTANCE directly (by telephone at 0142990395 or online at will ensure you are refunded the amount you paid for the pack you wish to cancel (in accordance with ALLIANZ ASSISTANCE'S Terms and Conditions).

You will find all your answers in this FAQ.

If you need some assistance after your booking don't hesitate to get in touch with us, we'll be happy to help..

Contact Us

Hire from these ski resorts