Zen Option : Cancellation option for skiers

Prepare for your ski holidays with peace of mind thanks to INTERSPORT’s Zen Option !

What is the Zen Option ?

The Zen Option is a cancellation option specially designed for skiers who want maximum flexibility. By subscribing to this option, you can cancel your booking up to 24 hours before the start of your rental without any extra fees. Whether due to health issues, personal emergencies, or unfavorable weather conditions, the Zen Option provides you with the peace of mind necessary to fully prepare for your mountain vacation.

What are the advantages of the Zen Option ?

1.  Maximum freedom : You can cancel your reservation up to 24 hours before the first day of rental without any fees​. No proof required, full or partial cancellation allowed up to 24 hours before the start of your booking.

2. Simplified cancellation : In the event of unforeseen circumstances and without administrative hassle, you will receive a quick refund on the credit card used (excluding administrative fees and the cost of the Zen Option).
3. Comfort and peace of mind : Plan your vacation without stress, knowing that you are covered in case of last-minute changes. Valid for all stays, all dates, and all equipment throughout the season.

Why choose the Zen Option ?

When planning your ski holiday, it is essential to rely on a guarantee that covers life's unexpected events. INTERSPORT’s Zen Option is designed to offer you this flexibility. Here are a few examples where the Zen Option proves indispensable :

• Unfavorable weather conditions : If the weather doesn’t cooperate and the slopes are closed, you can cancel your rental 24 hours in advance.
• Personal emergencies : Illness, accident, or personal obligations ? No worries, you can cancel without fees thanks to the Zen Option, 24 hours before your equipment rental date.

Example : Your equipment rental starts on Saturday, December 5th; you can cancel until Friday, December 4th in the morning.

Opt for security and peace of mind with the Zen Option.

How to subscribe to the Zen Option ?

Subscribing to the Zen Option is simple. When booking your ski equipment online on the website, select the Zen Option from the paid options. This guarantee will automatically be added to your rental, providing you with the protection you need.

For more information about the Zen Option, read our general rental terms.